Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Reaves

Tim Reaves

October 31, 2025

5  out of  5
rating by Tim Reaves
"Juli is always great! On two recent separate occasions, she quickly resolved my issues. Chad - you have a great one there."
Profile photo of Steve Broome

Steve Broome

October 29, 2025

5  out of  5
rating by Steve Broome
"I just recently obtained auto insurance through this agent with the assistance of Ms Traci Gibson. It was a very easy experience to work with her because she is very helpful, very professional, and very knowledgable. I highly recommend Chad Sittig's State Farm agency !"
Profile photo of Randell Patterson

Randell Patterson

October 28, 2025

5  out of  5
rating by Randell Patterson
"Kudos to Traci Gibson. She is exceptional; I received a call from her one Friday afternoon, close to quitting time, and she persisted in ensuring we connected due to my insurance being at risk of cancellation. She prioritized my situation before concluding her workday. I highly recommend contacting her; she has consistently been available when I needed her assistance."
Profile photo of Virginia Kilpatrick

Virginia Kilpatrick

October 23, 2025

5  out of  5
rating by Virginia Kilpatrick
"Highly recommend State Farm Insurance.They are awesome to work with, and they go way above and beyond to help you.And my agent is Traci! She is awesome."
Profile photo of Celtic Woman

Celtic Woman

October 23, 2025

5  out of  5
rating by Celtic Woman
"What other insurance company reaches out to call you to let you know your insurance has GONE DOWN!??! NONE. Most will be calling you to tell you it went UP...or they'll just up it and you'll find out on your bill! Not this company, not these people. This company is personable, this company truly cares about what's right for YOU. And, they are your neighbors...you'll run into them at karaoke, a local restaurant, or at a volunteering event in the local community. You'll know them, and they'll know you, by your first name. And if something happens, they are truly there for you in the most caring way. If you are going to insure your biggest life expenses, then make sure your investment is with the right company, and the right TEAM. Chad, Jen, Julie, Courtney, Traci and so many more from this team excel at what they do...and over the years have become the ONLY insurance company I will ever have!"
Profile photo of Brandy Fillingame

Brandy Fillingame

October 22, 2025

5  out of  5
rating by Brandy Fillingame
"Traci was fantastic - she went above and beyond to help us save money while having the best coverages for our family. Great customer service! Thank you Traci!"
Profile photo of siara kage

siara kage

October 17, 2025

5  out of  5
rating by siara kage
"Traci really gets things done! Glad to have her back! Juli and Tracy make an amazing team! Thank you so much for all of your help today!"
Profile photo of The Rollins

The Rollins

October 16, 2025

5  out of  5
rating by The Rollins
"I am moving out of state and therefore I will need insurance of my property in my new location. Traci researched the appropriate State Farm agency and investigated the reviews of the agents in the agency, and set me up with the new agent. VERY much appreciated!"
Profile photo of keisha hill

keisha hill

October 14, 2025

5  out of  5
rating by keisha hill
"Always available to answer any questions or concerns and wants the best coverage for their customers!!"
Profile photo of Jeremy Rogers

Jeremy Rogers

October 14, 2025

5  out of  5
rating by Jeremy Rogers
"Recently had to change insurance companies. Traci has been extremely helpful navigating the challenges with getting new car and home insurance for my family. We will be speaking with her soon about life insurance."
Profile photo of William Moreno

William Moreno

October 12, 2025

5  out of  5
rating by William Moreno
"my rep Traci Gibson is an excellent new rep. she saved me money on my new policies and was very helpful during my new house purchase and making sure i was covered and most importantly made me feel like i was important. my previous insurance provider was not at all as supportive as Traci is. i'll recommend her to anyone that i know is looking for home insurance and a great long term support relationship."
Profile photo of Catherine Dewyea

Catherine Dewyea

October 10, 2025

5  out of  5
rating by Catherine Dewyea
"Traci is amazing. She takes the time to carefully explain any questions you might have. She truly cares about the members, thank you so much for all your help yesterday."
Profile photo of Rob Zaruba

Rob Zaruba

October 9, 2025

5  out of  5
rating by Rob Zaruba
"Traci went above and beyond when I needed immediate help more than I could have possibly asked. Not only was she able to have me not paying more for my home insurance, but she managed to even save me money on my auto insurance! She is truly a professional and a master of her craft. I’m so happy I was able to find her and work with her"
Profile photo of Sam Love

Sam Love

October 6, 2025

4  out of  5
rating by Sam Love
"Tracy was great at straightening out an insurance problem"
Profile photo of Tripp Beasley

Tripp Beasley

October 3, 2025

5  out of  5
rating by Tripp Beasley
"I've been very happy with how easy it is to get insurance quotes and get coverage in place. Today, I needed an updated proof of insurance very quickly and Traci had it to me within a few minutes of requesting it. We almost missed out on a DMV appointment because I failed to notice the form had expired from when she first sent it to us."
Profile photo of Olivia Sawyer

Olivia Sawyer

October 2, 2025

5  out of  5
rating by Olivia Sawyer
"Great customer service and always a joy to hear from Traci"
Profile photo of Heath D

Heath D

September 29, 2025

5  out of  5
rating by Heath D
"I have worked with Traci and Courtney for years! They have both helped me save on all my insurance. They have been great to work with and glad Traci is back!"
Profile photo of Rosanna Manthei

Rosanna Manthei

September 27, 2025

5  out of  5
rating by Rosanna Manthei
"Tracy was very helpful with our needs. I definitely would recommend contacting her if you’re looking for auto insurance assistance. Tracy is very knowledgeable about the different types of coverage and products!"
Profile photo of BILL LITTLETON

BILL LITTLETON

September 25, 2025

5  out of  5
rating by BILL LITTLETON
"Julie Walls has always delivered great service for our Insurance needs. We have all our policies with this group and we would definitely recommend this group to all!!!!"
Profile photo of Danielle Maldonado

Danielle Maldonado

September 14, 2025

1  out of  5
rating by Danielle Maldonado
"DO NOT USE! They are ONLY responsive to signing new policies. They DO NOT help if you have an accident, or need to cancel a policy. Completely unresponsive."
Profile photo of Tabari Wallace

Tabari Wallace

September 13, 2025

5  out of  5
rating by Tabari Wallace
"Traci Gibson was instrumental in resolving a situation with the DMV. Her quick actions to resolve the problem, with her care and understanding for my concerns bespeaks an ability to ensure every customers needs are met. This is the second time Traci has went above and beyond, not only for me, but my family at large. I am so happy to be a part of the State Farm family. this why i only trust them with my house, 5 cars, and all the insurances that come with protecting the aforementioned. Thank you for putting people first during these trying days."
Profile photo of Joleine Wright

Joleine Wright

September 11, 2025

5  out of  5
rating by Joleine Wright
"Traci Gibson has been so hospitable and explains everything that we don’t understand. She’s quick yet precise. The office experience is flawless honestly."
Profile photo of John M. Standley

John M. Standley

August 20, 2025

5  out of  5
rating by John M. Standley
"Courtney, was Prompt, Polite and Professional. Not only do I look forward to dealing with Her again, I will direct anyone that will listen to Me to seek Her for any Insurance needs or requirements."
We responded:
"Thank you for this lovely review John. We are glad Courtney was able to make such an impression on you. "
Profile photo of Kenny Barrow

Kenny Barrow

August 19, 2025

5  out of  5
rating by Kenny Barrow
"Traci Gibson was great for our insurance needs. She was knowledgeable, helpful, and made the entire process easy to understand. I would highly recommend her and the team at State Farm for anyone looking for insurance solutions."
Profile photo of Teresa Teeman

Teresa Teeman

August 18, 2025

5  out of  5
rating by Teresa Teeman
"Traci Gibson provided excellent customer service and explained each detail of the new policy. She even uncovered a refund from another policy we had coming to us! Very friendly. Would recommend working with her anytime."