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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Mallard

David Mallard

February 5, 2026

5  out of  5
rating by David Mallard
"Great experience with Account Manager Courtney Hensley providing detailed quotes, explaining coverages, and staying on top of details for a new home policy! She maintained excellent communication and gave us a heads up with reminders- very professional! THANKS!"
We responded:
"Thank you, David Mallard! We're thrilled to hear about your great experience with Courtney. Your feedback on her professionalism and communication means a lot to us!"
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David

February 2, 2026

4  out of  5
rating by David
"Very helpful with a smooth transition"
We responded:
"Thank you for your kind words, David! We're glad to hear that you found our service helpful and experienced a smooth transition. Your feedback means a lot to us!"
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Tania Hernandez

January 29, 2026

5  out of  5
rating by Tania Hernandez
"Traci, Excellent service, very professional, and extremely knowledgeable. Went above and beyond. Highly recommend."
We responded:
"Thank you so much, Traci! We're thrilled to hear you had an excellent experience with us. Your recommendation means a lot!"
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Sarah Abbott Biss

January 28, 2026

5  out of  5
rating by Sarah Abbott Biss
"Traci Gibson is so thorough and truly understands her clients insurance needs. She has always been there to help me when I need it most and I appreciate her professionalism and dedication to her clients."
We responded:
"Thank you for the review. We appreciate your business."
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Lori Ann Spiece

January 26, 2026

5  out of  5
rating by Lori Ann Spiece
"We have just moved all of our auto. home, and personal insurance over to Chad and his team! Thank you, Courtney, for right-sizing our coverage and the time you spent to make sure we had what was needed, and the added time you spent with us to make sure we understood exactly what we were getting. We thank you for finding the right coverage and products for us, no compromise to the coverage we have always had, and passing considerable savings on to us! Thank you for the genuine "hometown" feeling and care from everyone at your agency."
We responded:
"Thank you, Lori Ann! We're thrilled to hear that you and your family have chosen us for your insurance needs. It’s wonderful to know that Courtney was able to help right-size your coverage while providing that "hometown" feeling. We truly appreciate your trust in us and are glad we could save you money without compromising on quality. Welcome to the family!"
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Shalitha Swindell

January 23, 2026

5  out of  5
rating by Shalitha Swindell
"Working with Traci has been an excellent experience. She is very attentive, informative, and truly had my best interest in mind. I'm grateful for her professionalism and would recommend her without hesitation. She made the process easy and stress-free."
We responded:
"Thank you, Shalitha Swindell! I'm thrilled to hear that working with Traci was a stress-free experience for you. Your kind words and recommendation mean a lot to us!"
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Laprelle Bunn

January 22, 2026

5  out of  5
rating by Laprelle Bunn
"Amazing company. Amazing agent. Love working with TracI."
We responded:
"Thank you so much, Laprelle! We're thrilled to hear that you had an amazing experience with TracI. We truly appreciate your kind words and look forward to continuing to work with you!"
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Brandie McGrath

January 20, 2026

5  out of  5
rating by Brandie McGrath
"Camryn has been so wonderful and helpful regarding our home insurance. He really went above and beyond to make all the things happen that needed to in a timely manner and was always responsive when we needed to reach out. Thank you Camryn! Traci is the go to for all things life insurance and she has been there forever basically. Love her! Juli is so kind and easy to work with. She recently helped my daughter after she was involved in an auto accident Friday. Answered all of our questions and said we could call any time if we need assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tauheedah Richardson

January 16, 2026

5  out of  5
rating by Tauheedah Richardson
"Traci is the best I’ve had all great experiences with her over the years. Thanks Traci!"
We responded:
"Thank you, Tauheedah! We truly appreciate your kind words about Traci. We're thrilled to hear you've had great experiences with her over the years. Your support means a lot to us!"
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Michelle Anderson

January 14, 2026

5  out of  5
rating by Michelle Anderson
"Referred by a friend to reach out for an insurance quote. At the moment the call was answer Traci was nothing but helpful. Very knowledgeable and professional. Answered all of my questions and assisted with new policies! Highly recommended!!"
We responded:
"Thank you, Michelle, for your wonderful feedback! We're thrilled to hear that Traci was able to assist you with your insurance needs and provide the support you were looking for. Your recommendation means a lot to us!"
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Scott Blackburn

January 13, 2026

5  out of  5
rating by Scott Blackburn
"Very knowledgeable and friendly service!"
We responded:
"Thank you, Scott! I really appreciate your kind words. I'm glad to hear that you found our service knowledgeable and friendly. If you ever need anything else, feel free to reach out!"
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bryon d

January 8, 2026

5  out of  5
rating by bryon d
"Traci is amazing and made everything smooth and simple in handling all our insurance needs. I highly recommend her and her office for anyone who wants excellent service at an excellent price"
We responded:
"Thank you, Bryon! We're thrilled to hear that Traci provided you with smooth and simple service for your insurance needs. Your recommendation means a lot to us! We appreciate your support and look forward to assisting you again in the future."
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Kelly Bryant

December 12, 2025

5  out of  5
rating by Kelly Bryant
"Arianna was great with getting me the help i needed. They always help when needed"
We responded:
"We are so glad that you received the service you deserve. Thank you for the review."
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Jordan Ormond

December 10, 2025

5  out of  5
rating by Jordan Ormond
"Very knowledgeable and was super helpful!"
We responded:
"Thank you, Jordan! I really appreciate your kind words. I'm glad to hear that you found my service knowledgeable and helpful. If you ever need anything else, feel free to reach out!"
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Jason Morand

December 10, 2025

5  out of  5
rating by Jason Morand
"Traci is an outstanding insurance agent. She’s knowledgeable, responsive, and truly cares about her clients. She always takes the time to explain options clearly and makes sure I’m fully taken care of. I’m grateful for her professionalism and dedication. Highly recommend! I’d also like to give a shoutout to Juli and Courtney. They have also been amazing when Traci is busy!"
We responded:
"Thank you for the review."
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Shanna

December 5, 2025

5  out of  5
rating by Shanna
"Traci was so patient and kind while we worked on a new auto and home owners proposal. Thank you so much, Traci!"
We responded:
"Thank you so much, Shanna! We're thrilled to hear that Traci provided you with such patient and kind service while working on your auto and homeowners proposal. Your appreciation means a lot to us!"
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M W

November 26, 2025

5  out of  5
rating by M W
"Traci was great! She found some excellent policies for me and I'm saving a LOT of money."
We responded:
"Thank you, M! We're thrilled to hear that Traci was able to help you find excellent policies and save you money. We appreciate your kind words and look forward to assisting you again in the future!"
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Bobbi Vanderveen

November 26, 2025

5  out of  5
rating by Bobbi Vanderveen
"Traci Gibson is fantastic! She went above and beyond to find the right policy for our needs. 👏"
We responded:
"Thank you, Bobbi! We truly appreciate your kind words about Traci. We're thrilled to hear she went above and beyond to find the perfect policy for you. Your satisfaction means everything to us!"
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Pamela Powers

November 24, 2025

5  out of  5
rating by Pamela Powers
"Tracey was very helpful. She was very pleasant and met all my needs."
We responded:
"Thank you so much for your review. We appreciate your business."
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Jason Arthur

November 13, 2025

1  out of  5
rating by Jason Arthur
"This place is a joke!!! I’d rather drive with no insurance than to keep playing this place hell it be cheaper for me. Just as soon as my clam is done I’m dropping."
We responded:
"We are not the agency that originally wrote your business. Your accounts were transferred to our agency by another SF office. Our office has provided everything that you have needed during that transition. Perhaps the one-star review should go to the agency that originally wrote your business since you are not satisfied with their explanation or lack of explanation for your coverage's."
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Tim Reaves

October 31, 2025

5  out of  5
rating by Tim Reaves
"Juli is always great! On two recent separate occasions, she quickly resolved my issues. Chad - you have a great one there."
We responded:
"Thank you so much for your review. We appreciate your business."
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Steve Broome

October 29, 2025

5  out of  5
rating by Steve Broome
"I just recently obtained auto insurance through this agent with the assistance of Ms Traci Gibson. It was a very easy experience to work with her because she is very helpful, very professional, and very knowledgable. I highly recommend Chad Sittig's State Farm agency !"
We responded:
"Thank you so much for your review. We appreciate your business."
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Randell Patterson

October 28, 2025

5  out of  5
rating by Randell Patterson
"Kudos to Traci Gibson. She is exceptional; I received a call from her one Friday afternoon, close to quitting time, and she persisted in ensuring we connected due to my insurance being at risk of cancellation. She prioritized my situation before concluding her workday. I highly recommend contacting her; she has consistently been available when I needed her assistance."
We responded:
"Thank you so much for your review. We appreciate your business."
Profile photo of Virginia Kilpatrick

Virginia Kilpatrick

October 23, 2025

5  out of  5
rating by Virginia Kilpatrick
"Highly recommend State Farm Insurance.They are awesome to work with, and they go way above and beyond to help you.And my agent is Traci! She is awesome."
We responded:
"Thank you so much for your review. We appreciate your business."
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Celtic Woman

October 23, 2025

5  out of  5
rating by Celtic Woman
"What other insurance company reaches out to call you to let you know your insurance has GONE DOWN!??! NONE. Most will be calling you to tell you it went UP...or they'll just up it and you'll find out on your bill! Not this company, not these people. This company is personable, this company truly cares about what's right for YOU. And, they are your neighbors...you'll run into them at karaoke, a local restaurant, or at a volunteering event in the local community. You'll know them, and they'll know you, by your first name. And if something happens, they are truly there for you in the most caring way. If you are going to insure your biggest life expenses, then make sure your investment is with the right company, and the right TEAM. Chad, Jen, Julie, Courtney, Traci and so many more from this team excel at what they do...and over the years have become the ONLY insurance company I will ever have!"
We responded:
"Thank you so much for your review. We appreciate your business."