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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alison Summa

July 16, 2024

5  out of  5 rating by Alison Summa
"Great service from Taylor Bowers. She was very polite & informative. She was able to answer all of my questions. I highly recommend her!"
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Rob Anderson

July 14, 2024

4  out of  5 rating by Rob Anderson
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Hugh Kinsey

July 9, 2024

5  out of  5 rating by Hugh Kinsey
"Dawson was very polite and helpful"
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reginald wright

June 29, 2024

5  out of  5 rating by reginald wright
"Awesome agency, attention to my needs are unmatched.Like a great neighbor Chad Sittig is there!!"
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June 28, 2024

5  out of  5 rating by Clyde
"Christiana was very helpful. She provided me top notch customer service. She was very patient with me needs. She is a great asset to State Farm. I'm very pleased to be doing the review,"
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Diane Cortez

June 28, 2024

5  out of  5 rating by Diane Cortez
"Taylor was very helpful. She had an awesome personality. I would highly recommend her.😊"
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cortney scott

June 27, 2024

5  out of  5 rating by cortney scott
"Taylor Bower, did an amazing job, with helping me with my home Insurance. High recommend."
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Steven Norris

June 26, 2024

5  out of  5 rating by Steven Norris
"Courtney is very knowledgeable and always helpful, Always cheerful and Always professional. Lucky to have her as my State Farm Go-To person."
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June 25, 2024

5  out of  5 rating by Elton “ELTON JOHN HARPER” Harper
"I've dealt with countless insurance agencies & their representatives over my 30 plus years in the Automotive Sales Industry...But I will gladly say, admit, confess & proclaim to the world that Courtney Hensley of State Farm @Chad Sittig Agency New Bern, NC has been by far one of the most pleasant, courteous & knowledgeable persons that I've dealt with within the last 7 years by far..Her focused contribution & personal knowledge of the business should not go unnoticed..Bottomline: SHE CARES ABOUT PEOPLE & it shows each time she has a customer, lienholder or dealership guy like me calling to bind insurance...Forget "Jake" of State Farm, give me "COURTNEY" of State Farm hands down every day of the week & twice on Sundays...She's definitely an irreplaceable asset to the State Farm Insurance Industry.. She should be treated & acknowledged by State Farm as such...Keep doing what you're Ms.Courtney Hensley, your due & just reward will come your way sooner THAN later... GOD BLESS AMERICA"
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Brian McGuire

June 24, 2024

5  out of  5 rating by Brian McGuire
"Courtney is phenomenal! Very responsive, knowledgeable and courteous. Highly recommended."
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Cynthia Turco

June 21, 2024

5  out of  5 rating by Cynthia Turco
"Very positive customer service experience with Saundra Heet. She was knowledgeable, efficient, and most helpful. Am grateful for her efforts."
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sherri edwards

June 21, 2024

5  out of  5 rating by sherri edwards
"Anytime I need assistance with my insurance Courtney is always a great help. She gets things done in a timely manner and is always very pleasant to talk too."
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beulah taylor

June 20, 2024

5  out of  5 rating by beulah taylor
"Courtney was very friendly and she was very helpful. She even offered other services for my granddaughter that I hadn't considered. Excellent service."
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Jacqueline Williams

June 19, 2024

5  out of  5 rating by Jacqueline Williams
"I have received first class customer service since my time with State Farm. Courtney is knowledgeable, professional, and accommodating. Thanks for such a great experience."
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Rory Barrett

June 17, 2024

5  out of  5 rating by Rory Barrett
"Best insurance company. Always attentive & helpful. Dawson went above & beyond to make sure our issue was handled today. Highly recommend for home and auto insurance."
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Fam Dock

June 14, 2024

5  out of  5 rating by Fam Dock
"Taylor was very polite and easy understand"
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richard matson

June 12, 2024

5  out of  5 rating by richard matson
"I had an awesome time talking to Dawson about my insurance needs super professional Strongly recommend him for all your insurance needs"
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John Jemison

June 10, 2024

5  out of  5 rating by John Jemison
"Thank you Christiana for your help with my insurance this year. I appreciate your help. Also thanks to Dawson who got my mailing address changed for future billings that will now come to my address."
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Brian Blalock

June 10, 2024

5  out of  5 rating by Brian Blalock
"Courtney the perfect example of top-notch customer service—courteous, knowledgeable, and personable."
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Doug Tyler

June 10, 2024

5  out of  5 rating by Doug Tyler
"I’ve done business with this office for years and have always had great service and competitive pricing. Would definitely recommend!"
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AnnMarie Fullem

June 7, 2024

5  out of  5 rating by AnnMarie Fullem
"Thanks Taylor Bowers for all your help!"
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June 7, 2024

5  out of  5 rating by D C
"Professional and highly knowledgeable team here. Always willing to explain things and help out. I’ve been with chads team for years and never have been disappointed. Can’t forget to mention Courtney in office as well. She goes above and beyond and takes the time to get you the information you need and explain things correctly. Always a pleasure to talk with."
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Ellen Eklund

June 6, 2024

5  out of  5 rating by Ellen Eklund
"Courtney was extremely helpful, friendly, professional, and she got the job done for me. Thank you so much, Courtney!"
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Jane Bryan

June 5, 2024

5  out of  5 rating by Jane Bryan
"Quick service, very friendly and very knowledgeable! Thank you Courtney for all of your help!"
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Daniel Sansone

June 5, 2024

5  out of  5 rating by Daniel Sansone
"I have been with State Farm and after our move to New Bern, NC last year we contacted Chad Sittig State Farm agency. We have had the pleasure of working with Dawson Shuman who has been a consummate professional, experienced, and a very pleasant gentleman. Thanks for continuing to do such an amazing job! Daniel Sansone"