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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Azzan Azzan

June 10, 2026

5  out of  5
rating by Azzan Azzan
"Traci Gibson hands down! I have brought all of my employees and business partners! Great rates on auto, home, like and business insurance. Highly recommend to everyone - Family oriented!!!"
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S. Brown

June 5, 2026

5  out of  5
rating by S. Brown
"Many thanks to Traci Gibson on helping me write and rewrite my policies!!"
We responded:
"Thank you so much, S. Brown! We're thrilled to hear that Traci Gibson was able to assist you effectively with your policies. Your appreciation means a lot to us!"
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meredith

June 5, 2026

5  out of  5
rating by meredith
"My agent Hevin was amazing, she was kind, helpful and very patient. I would recommend her to anyone!!! Truly the best :)"
We responded:
"Thank you so much for your kind words, Meredith! We're thrilled to hear that Hevin made such a positive impact on your experience. We truly appreciate your recommendation!"
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Animmal 12

June 2, 2026

5  out of  5
rating by Animmal 12
"Traci Gibson was absolutely to work with!!!"
We responded:
"Thank you so much, Traci Gibson! We’re thrilled to hear you had a great experience working with us. Your support means everything!"
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Wendy

May 28, 2026

5  out of  5
rating by Wendy
"Traci is absolutely amazing!!! She saved us so much money! Friendly, professional and just amazing! Highly recommend!!!! Thanks!"
We responded:
"Thank you so much for your kind words, Wendy! We're thrilled to hear that Traci was able to help you save money. Your recommendation means a lot to us!"
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Kourtney Mccotter

May 26, 2026

5  out of  5
rating by Kourtney Mccotter
"Very Helpful, such a pleasure to talk with her made my call very comforting helped me with the insurance questions Ms. Traci is the best !"
We responded:
"Thank you, Kourtney McCotter! We're thrilled to hear that Ms. Traci made your call comforting and helpful. Your kind words mean a lot to us!"
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Tim Wall

May 26, 2026

5  out of  5
rating by Tim Wall
"Kayla was a great person to speak with.although I was thinking about changing insurance companies she understood but took the time to explain in detail the differences that I had overlooked. Without her professionalism and sincerity I would had made a huge mistake..thank you,tim wall"
We responded:
"Thank you, Tim Wall! We're thrilled to hear that Kayla was able to help you understand your options. Your trust means a lot to us, and we're here for you anytime!"
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Jeffrey Williams

May 21, 2026

5  out of  5
rating by Jeffrey Williams
"I called Chad Sittig's office to ask about getting health insurance on a new home at around 3:30 in the afternoon. I spoke with Traci Gibson who asked a few questions and then said she would get on it right away even though I said it was no big hurry. She called me back within 30 minutes to verify a couple of things and then had a written quote to us by 5. We were able to get payment details etc squared away with her and were done within two hours total. Traci was very friendly and easy to communicate with and provided excellent and rapid service! We would highly recommend her and Chad Sittig's office."
We responded:
"Thank you, Jeffrey Williams, for your wonderful feedback! We're thrilled to hear that Traci provided prompt and friendly service. Your recommendation means a lot to us!"
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Jermaine Cooper

May 13, 2026

5  out of  5
rating by Jermaine Cooper
"I would like to thank the time to thank Traci Gibson for helping me refine and adjust my policy... it saved me a great amount of money and I have the proper coverage I want and needed. I'm forever thankful Traci!"
We responded:
"Thank you, Jermaine Cooper, for your 5-star rating! We truly appreciate your support and look forward to serving you again soon!"
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S&J HAULING

May 12, 2026

5  out of  5
rating by S&J HAULING
"I love Traci Gibson!!!! My favorite representative. She treats me like family and makes sure I have everything I need and I am well informed about every detail along the way. The best agent I have ever interacted with. I’ve stuck with her for years and plan to stay with her for as long as she is there!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Traci has made such a positive impact on your experience with S&J HAULING. We appreciate your loyalty!"
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Mann Bryant

May 8, 2026

5  out of  5
rating by Mann Bryant
"Courtney E Hensley was referred to me by family members who sang her praises. I reached out to her due to my displeasure with my then Homeowners and vehicle insurance carriers. From start to finish she was professional, courteous and very as able to take care of all of my needs. My overall experience was amazing."
We responded:
"Thank you so much for your kind words, Courtney! We're thrilled to hear about your amazing experience with Mann Bryant. Your satisfaction means the world to us!"
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Tah Htoo

May 7, 2026

5  out of  5
rating by Tah Htoo
"Ms.Tracy is really nice and helpful to me"
We responded:
"Thank you for your kind words about Ms. Tracy, Tah Htoo! We're thrilled to hear you found her helpful. Your support means a lot to us!"
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Thomas Merrill

May 6, 2026

5  out of  5
rating by Thomas Merrill
"I have found Arianna to be prompt, efficient and professional, and very pleasant to deal with. I have multiple coverages with her and I am very pleased with the way she has handled our insurance!"
We responded:
"Thank you, Thomas Merrill! We're thrilled to hear about your positive experience with Arianna. Your satisfaction means a lot to us!"
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Theodore Wampole

May 4, 2026

5  out of  5
rating by Theodore Wampole
"Courtney Hensley from Chad Sittig’s State Farm Office in New Bern is the ultimate compassionate, passionate professional. Took the time to explain everything to me, found additional discounts, suggested ways to improve my coverage and showed she cared that I carried the proper amount of insurance on my condo and autos. Will be recommending her to all my friends and neighbors!"
We responded:
"Thank you so much for your kind words, Courtney! We're thrilled to hear about your positive experience with our team. Your recommendations mean the world to us!"
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Joyce Mullis

May 1, 2026

5  out of  5
rating by Joyce Mullis
"Tracy is amazing and the best. I've been using this State Farm for almost 10 years and I don't plan on changing."
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Anthony Courman

April 28, 2026

5  out of  5
rating by Anthony Courman
"Traci provided exceptional service assisting me with insurance quotes."
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Kim Morris

April 24, 2026

5  out of  5
rating by Kim Morris
"I worked with Courtney Hensley on our auto and homeowner’s policies. She is very knowlegable about the insurance business, provided excellent customer service, and clearly explained her recommendations. I am looking forward to continuing to work with her in the future and recommend her highly."
We responded:
"Thank you so much for your kind words, Kim Morris! We're thrilled to hear about your positive experience with Courtney. We appreciate your recommendation and look forward to continuing to serve you!"
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sara kennedy

April 23, 2026

5  out of  5
rating by sara kennedy
"Courtney helped me with all my needs and even broke it down and explained it all to me as a first time vehicle owner! Loved my experience with her 10/10 recommend asking for her!"
We responded:
"Thank you so much for your kind words, Sara! We're thrilled to hear that Courtney provided you with such great support as a first-time vehicle owner. Your recommendation means a lot to us!"
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Jeremy Green

April 23, 2026

5  out of  5
rating by Jeremy Green
"I’ve been with this place for some years now and the team is excellent. My hat goes off to Traci she really took care of me and had my mind at ease. Thank you Traci and State Farm for being there for me."
We responded:
"Thank you so much for your kind words, Jeremy Green! We're thrilled to hear that Traci was able to put your mind at ease. We appreciate your loyalty and support!"
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Dwyla Pearson

April 23, 2026

5  out of  5
rating by Dwyla Pearson
"Best insurance experience I've ever had. From the time I walked through the door, everyone in this office was super kind and welcoming (special s/o to Kayla). My agent, Traci, was the absolute BEST. I'm a new boat owner and Traci made what I thought was going to be a super long and complicated process, a BREEZE! And we had a blast while doing it. She was also super experienced/knowledgeable and gave me several tips and tricks that made me feel even more confident about my boat purchase. I will probably insure everything I have through her from here on out. 12/5 stars if I could."
We responded:
"Thank you so much, Dwyla Pearson! We're thrilled to hear about your fantastic experience with Traci and our team. Your kind words mean the world to us! Enjoy your new boat!"
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SourBar

April 14, 2026

5  out of  5
rating by SourBar
"Courtney Hensley is awesome! As a new car owner and someone new to the car insurance experience, she was able to explain what type of insurance I'm covered for and what each coverage does. She went above and beyond to ensure I understood what im paying for and what is needed to have the car on the road."
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our service helpful and informative. Your experience means a lot to us!"
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Karla Johnson

April 14, 2026

5  out of  5
rating by Karla Johnson
"Courtney at State Farm is so friendly and helpful! She proactively checks in with me to ensure I’m getting the best rates and all applicable discounts that I’m eligible for. I appreciate her attentiveness. She saved me so much on my car and homeowners insurance!!"
We responded:
"Thank you so much, Karla Johnson! We're thrilled to hear about your positive experience with Courtney. Your satisfaction and savings mean the world to us!"
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Lester Coble

April 10, 2026

5  out of  5
rating by Lester Coble
"Courtney Hensley spent the time to explain the policy options available to me and have me understand thoroughly those options. Thanks does not seem adequate for the valuable education and assistance getting the policy plans completed."
We responded:
"Thank you, Lester! We're thrilled to hear you found our policy options clear and helpful. Your appreciation means a lot to us!"
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Faith Vazquez

March 31, 2026

5  out of  5
rating by Faith Vazquez
"We love Traci. She’s been our insurance agent for 7 years!"
We responded:
"Thank you so much for your kind words, Faith! We're thrilled to hear that Traci has been such a great support for you over the past 7 years. We truly appreciate your loyalty!"
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Bradley Vazquez

March 31, 2026

5  out of  5
rating by Bradley Vazquez
"Traci is wonderful and always takes great care of us! Highly recommend."
We responded:
"Thank you so much for your kind words, Bradley Vazquez! We're thrilled to hear that Traci takes such great care of you. Your recommendation means a lot to us!"