State Farm® Insurance Agent Chad Sittig
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacqueline Brewer
November 20, 2024
"Coûrtney is very thorough and patient. Very pleased with Coûrtney services"
"Thank you for this wonderful review Jacqueline! We are so glad that Courtney was able to assist you. "
Josh Avery
November 20, 2024
"I highly recommend asking for Courtney with Chad Sittig State Farm. She was honest and transparent through the whole process and even helped me understand the differences in the quotes I was receiving for my home and auto. In the world of insurance where it often feels like companies only care about getting your dollar and not the people behind it, it was refreshing to have someone that was looking out for your best interests and presented all the options available at the time."
"Josh, thank you for the glowing review!"
Tammy Meadows
November 20, 2024
"Saundra was very helpful!"
"Hi Tammy, thank you for the thoughtful review. We are glad Saundra was able to assist you. "
John M. Standley
November 14, 2024
"Courtney, was Prompt, Polite and Professional. Not only do I look forward to dealing with Her again, I will direct anyone that will listen to Me to seek Her for any Insurance needs or requirements."
"Thank you for this lovely review John. We are glad Courtney was able to make such an impression on you. "
Justin Antwine
November 14, 2024
"I've been with this branch for about 16 years. The service has always been fantastic and personable. I'd rather pay more and stay with them than use another insurance provider, although thankfully my rates have been affordable since day one. They are very considerate of my needs, Saundra recently helped me with my renter's policy and got me a great rate with an excellent amount of coverage. It only took about five minutes and couldn't have been easier. There are a few other employees that know me by name and have always been helpful and respectful. I've never been misled or misrepresented. I'm grateful for the professionalism and courtesy."
"Thank you for such a wonderful review Justin. We are so glad Saundra was able to assist and leave such a lasting impression. "
Mark
November 13, 2024
"Sandra and the other State Farm associates are pleasant and very service oriented. They certainly reduced the stress of filing a glass claim."
"Hi Mark, thank you so much for the thoughtful review. We are so glad Saundra was able to assist with your glass claim. "
Jennifer Oliva
November 13, 2024
"Saundra has very professional and helpful during my interactions with State Farm."
"Hi Jennifer, thank you for the review. Saundra is a valued member of our team. We are so glad she could help. "
Gzz Grizzly
November 12, 2024
"Juli was amazing very helpful with assisting me. Great pleasure working with you ."
"Thank you for the lovely review! "
Ashley Wood
November 8, 2024
"Excellent!"
"Thank you for the thoughtful review Ashley!"
Rebekka Roos
November 8, 2024
"Ms. Saundra has been so helpful with assisting me and answering all my questions. I would 10/10 recommend State Farm as the best insurance company."
"Thank you for the lovely review Rebekka!"
Celia Rolison
November 8, 2024
"Saundra was very helpful and quickly took care of my needs."
"Thank you for the thoughtful review Celia!"
Mark B
November 8, 2024
"Saundra was Fast and responsive to our claim"
"Thank you for the thoughtful review Mark!"
Hilliard Thompson
November 7, 2024
"Traci Gibson."
"Thank you for the thoughtful review Hilliard!"
Dawn Bledsoe
November 7, 2024
"Awesome service, very thankful."
"Thank you for the lovely review Dawn!"
H&J Limited
November 5, 2024
"Spoke to Saundra about my policy… She is very kind and professional."
"Thank you very much for the thoughtful review!"
Kimberly Blackwell
October 21, 2024
"Saundra is just wonderful. She is so patient and helpful when the computer systems don't do what they are supposed to. They are very lucky to have her."
"Thank you for the fantastic review Kimberly"
Thorsten Schlette
October 21, 2024
"Saundra was very helpful to answer my questions and help me out. Didn’t have to wait and got all I needed. Thank you."
"Thank you for the lovely review Thorsten"
William Houston
October 18, 2024
"Great experience with Saundra at Chad Sitting's State Farm Insurance Agency. I received a letter from my mortgage bank stating that they did not receive up to date information from FEMA about my flood insurance and THEY would have to purchase very expensive second party flood insurance. Although it is FEMA’s responsibility to provide the information, the bank stated they had never sent it. Saundra researched and obtained the latest information from FEMA and then spent close to an hour working the phone to reach the proper department at the bank. I did nothing but tell her my problem, sit quietly at her desk and she took care of it. To say she was professional and courteous is an understatement. The bank now has the latest info and I no longer have to worry about them obtaining forced coverage on my home!"
"Thank you for the lovely review William"
Loretta Smith
October 11, 2024
"Saundra helped us get oir new vehicle set up with easy. We have had nothing but great experiences with Chad Sittig's agency! Very much recommend!"
"Thank you for the kind review Loretta. "
Renee Stachow
October 9, 2024
"Spoke with Saundra at the office today and she could not have been nicer or more helpful. She knew just what I needed. Thank you"
"Thank you for the the touching review Renee!"
Micheal Wilson
October 3, 2024
"It’s nice to deal with a business that makes you feel as though they appreciate your business. I’ve been with State farm for years and dealing with Miss Julie is the biggest reason that I am a loyal customer. She is professional, courteous, kind and makes me feel like the company cares more about me as a person than as a number. I don’t know win or why the company hired her but I do know that I am very glad they did."
"Thank you for the kind review Micheal. "
Steve Poole
September 16, 2024
"I switched all of my policies to State Farm today after a personal visit and consultation with my new agent Courtney Hensley at the Chad Sittig Agency in New Bern. Courtney is extremely knowledgeable about State Farm’s products, personable, caring about her clients, a professional and a total joy to do business with. I feel like I have a new friend who I can trust. Courtney easily earned Five Stars from me! Steve Poole New Bern NC"
"Thank you for the wonderful review Steve! "
Brian Karstetter
September 11, 2024
"Just wanted to recognize Saundra at Chad Sittig State Farm for excellent and friendly customer service. She took our problem and resolved within minutes. Great job. Brian Karstetter"
"Thank you for the thoughtful review Brian!"
Chuck Jutrzenka
September 4, 2024
"Called State Farm today with a few questions. Call was answered by Saundra who answered all my questions, made necessary changes and emailed document to me. Thank You Saundra!"
"Thank you for the lovely review Chuck!"
Frank Couch
August 30, 2024
"Good morning Mr. Sittig, Thank You or your quick response. I just wanted to express my sincere appreciation and gratitude to a couple of your employees. It started with a simple phone call to your agency initially speaking with Courtney who was very pleasant and helpful. She connected me with Michelle and just moments into the conversation I knew she was going to be great to work with. Michelle put a vehicle and homeowners package together for us that was much better than what we had before with a great surprise for my 15 year old son that just sealed the deal. She later came out to take pictures and met my wife and greeted her like she was family. You just do not receive this type of customer care anymore. It's simply good business with good people! A couple of days later I spoke to Michelle again on the phone and she had followed up and took care of the cancellations. Well I called her again a few days after that and told her I know you folks probably don't get involved with health insurance, but did she know of anyone that I could talk to that could help. She told me that Jonathan Webb in her office has several years in the health insurance field and that she would get us together. It was shortly after that I received a call from Jonathan. He seemed to be very willing to help us but at that point I didn't realise how much he was going to help. He asked if he could have a little while to put some packages together for us and that he would get back to us. Not long after that he called and said he had a few things for us to look at. My wife and I went to his office and sat down to a desktop full of different plans he had pulled up. After going through them he said he would try a few other options and again get back with us. Through conversation with Jonathan, I gathered he had spent some of his weekend time away from his family on our insurance. He has put a package together that absolutely blew my mind. Words can not even begin to again express our sincere appreciation and gratitude for his time and trouble. I hope it goes without saying but THANK YOU!! You have been a blessing..."
"Thank you for this wonderful review. We appreciate your business and strive for this type of team work. Have a great day."