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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Loretta Smith

October 11, 2024

5  out of  5
rating by Loretta Smith
"Saundra helped us get oir new vehicle set up with easy. We have had nothing but great experiences with Chad Sittig's agency! Very much recommend!"
We responded:
"Thank you for the kind review Loretta. "
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Renee Stachow

October 9, 2024

5  out of  5
rating by Renee Stachow
"Spoke with Saundra at the office today and she could not have been nicer or more helpful. She knew just what I needed. Thank you"
We responded:
"Thank you for the the touching review Renee!"
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Micheal Wilson

October 3, 2024

5  out of  5
rating by Micheal Wilson
"It’s nice to deal with a business that makes you feel as though they appreciate your business. I’ve been with State farm for years and dealing with Miss Julie is the biggest reason that I am a loyal customer. She is professional, courteous, kind and makes me feel like the company cares more about me as a person than as a number. I don’t know win or why the company hired her but I do know that I am very glad they did."
We responded:
"Thank you for the kind review Micheal. "
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Steve Poole

September 16, 2024

5  out of  5
rating by Steve Poole
"I switched all of my policies to State Farm today after a personal visit and consultation with my new agent Courtney Hensley at the Chad Sittig Agency in New Bern. Courtney is extremely knowledgeable about State Farm’s products, personable, caring about her clients, a professional and a total joy to do business with. I feel like I have a new friend who I can trust. Courtney easily earned Five Stars from me! Steve Poole New Bern NC"
We responded:
"Thank you for the wonderful review Steve! "
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Brian Karstetter

September 11, 2024

5  out of  5
rating by Brian Karstetter
"Just wanted to recognize Saundra at Chad Sittig State Farm for excellent and friendly customer service. She took our problem and resolved within minutes. Great job. Brian Karstetter"
We responded:
"Thank you for the thoughtful review Brian!"
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Chuck Jutrzenka

September 4, 2024

5  out of  5
rating by Chuck Jutrzenka
"Called State Farm today with a few questions. Call was answered by Saundra who answered all my questions, made necessary changes and emailed document to me. Thank You Saundra!"
We responded:
"Thank you for the lovely review Chuck!"
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Frank Couch

August 30, 2024

5  out of  5
rating by Frank Couch
"Good morning Mr. Sittig, Thank You or your quick response. I just wanted to express my sincere appreciation and gratitude to a couple of your employees. It started with a simple phone call to your agency initially speaking with Courtney who was very pleasant and helpful. She connected me with Michelle and just moments into the conversation I knew she was going to be great to work with. Michelle put a vehicle and homeowners package together for us that was much better than what we had before with a great surprise for my 15 year old son that just sealed the deal. She later came out to take pictures and met my wife and greeted her like she was family. You just do not receive this type of customer care anymore. It's simply good business with good people! A couple of days later I spoke to Michelle again on the phone and she had followed up and took care of the cancellations. Well I called her again a few days after that and told her I know you folks probably don't get involved with health insurance, but did she know of anyone that I could talk to that could help. She told me that Jonathan Webb in her office has several years in the health insurance field and that she would get us together. It was shortly after that I received a call from Jonathan. He seemed to be very willing to help us but at that point I didn't realise how much he was going to help. He asked if he could have a little while to put some packages together for us and that he would get back to us. Not long after that he called and said he had a few things for us to look at. My wife and I went to his office and sat down to a desktop full of different plans he had pulled up. After going through them he said he would try a few other options and again get back with us. Through conversation with Jonathan, I gathered he had spent some of his weekend time away from his family on our insurance. He has put a package together that absolutely blew my mind. Words can not even begin to again express our sincere appreciation and gratitude for his time and trouble. I hope it goes without saying but THANK YOU!! You have been a blessing..."
We responded:
"Thank you for this wonderful review. We appreciate your business and strive for this type of team work. Have a great day."
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Chris Hughes

August 30, 2024

5  out of  5
rating by Chris Hughes
"Courtney was very professional and polite. Got everything i needed handled very quickly. Full explanation of new policy and ensured i had zero questions at the end. Highly recommend for future business."
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dev Lippitt

August 30, 2024

4  out of  5
rating by dev Lippitt
"Thank you Saundra…. Appreciate your help With my State Farm Insurance"
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Anna Bay

August 30, 2024

5  out of  5
rating by Anna Bay
"Courtney was very helpful and kind in helping me set up renters insurance and it only took 10 minutes! They have very reasonable prices and she helped get me the perfect coverage! I would definitely recommend using this agency! Thank you!"
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Kristalee Gray

August 29, 2024

5  out of  5
rating by Kristalee Gray
"Courtney Hensley is absolutely the best to work with! Easy to communicate, professional and efficient!"
We responded:
"Thank you for the fantastic review Kristalee!"
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Joshua Bradshaw

August 29, 2024

5  out of  5
rating by Joshua Bradshaw
"Saundra was incredibly pleasant to speak with and swiftly provided exactly what I needed. Thank you, Saundra—you're awesome!"
We responded:
"Thank you for the thoughtful review Joshua!"
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Cindy Guthrie

August 29, 2024

5  out of  5
rating by Cindy Guthrie
"We switched to State Farm with Courtney and saved money! Courtney helped us get the coverage we needed and still saved money from our old car insurance company. Even got more coverage. We are very happy."
We responded:
"Thank you for the thoughtful review Cindy!"
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Tina Lofton

August 28, 2024

5  out of  5
rating by Tina Lofton
"Saundra always goes above and beyond to make sure I am satisfied. She truly cares about her customers."
We responded:
"Thank you for the thoughtful review Tina!"
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Tom Brownell

August 27, 2024

5  out of  5
rating by Tom Brownell
"she was very pleasant and professional very thorough and answered all my questions"
We responded:
"Thank you for the lovely review Tom!"
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Tiffany

August 26, 2024

5  out of  5
rating by Tiffany
"Wonderful service from Taylor and reliable 😄"
We responded:
"Thank you for the lovely review Tiffany! "
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MikeSusan Whitfield

August 26, 2024

5  out of  5
rating by MikeSusan Whitfield
"Sandra was a great help to me. Very nice and polite. Very informative and able to provide me with all I needed this morning. My experience with her was a very positive one. Thanks!"
We responded:
"Thank you for the thoughtful review!"
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Eric Reed

August 24, 2024

5  out of  5
rating by Eric Reed
"I had a conversation with Courtney today about life insurance for myself and my children. She did an outstanding job of clearly explaining all of my options. Highly recommend!"
We responded:
"Thank you for the fantastic review Eric!"
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Dennis Ayala

August 24, 2024

5  out of  5
rating by Dennis Ayala
"Courtney’s knowledge and professionalism easily gets a 5 star rating for me."
We responded:
"Thank you for the thoughtful review Dennis!"
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Melanie Galloway

August 23, 2024

5  out of  5
rating by Melanie Galloway
"Camryn was professional and helpful, but most of all, he was kind. He answered my crazy questions without making me FEEL like they were crazy questions, and that meant so much."
We responded:
"Thank you for the lovely review Melanie! "
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Bob Sines

August 22, 2024

5  out of  5
rating by Bob Sines
"My wife and I met with Saundra to review our coverage for home and car insurance. Utmost of my concern was what I felt was a serious undervaluation of our home Resulting in being underinsured. Saundra took the time to review and update the features and improvements and based on that we now have peace of mind with our coverage. She was extremely detailed and very thorough. She answered every question we had and it was a pleasure meeting with her"
We responded:
"Thank you for the thoughtful review Bob!"
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Dorie Jones

August 21, 2024

5  out of  5
rating by Dorie Jones
"Saundra was extremely helpful in resolving a serious problem I had with one of my policies. She is very efficient and friendly. She kept the lines of communication open until the problem was resolved."
We responded:
"Thank you for the lovely review Dorie!"
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JohnD Caucig

August 20, 2024

5  out of  5
rating by JohnD Caucig
"Professional, informed, pleasant representative"
We responded:
"Thank you for the thoughtful review John!"
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Charles Thompson

August 20, 2024

5  out of  5
rating by Charles Thompson
"Courtney with Chad Sittig State Farm office has always been very helpful and informative with everything involving home or auto insurance and I would highly recommend her to anyone."
We responded:
"Thank you for the thoughtful review Charles!"
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Stephen Genovese

August 19, 2024

5  out of  5
rating by Stephen Genovese
"Mrs. Saundra was very helpful and made sure everything was done that I needed."
We responded:
"Stephen, thank you! We appreciate your trust in us to take care of your insurance policies."